Shipping policy

BUYBARBER.COM SHIPPING & DELIVERY POLICY

Business Identification

This Shipping & Delivery Policy applies to purchases made through BuyBarber.com, operated by

VGM Enterprises Inc., doing business as The Barber Company ("BuyBarber"), and should be

read together with our Terms & Conditions, Privacy Policy, and Returns, Refunds & Exchanges

Policy.

For assistance, contact contact@buybarber.com or (702) 900-9972.

This Shipping & Delivery Policy applies only to orders shipped by BuyBarber and does not modify

any rights or obligations established under applicable consumer protection laws.

1. Order Processing Times

Orders are processed within 2–3 business days (Monday–Friday, excluding U.S. holidays). Orders

placed after 12:00 PM PT are treated as received the next business day. Backordered or

preordered items will ship as soon as they become available. If an order contains both in-stock and

backordered items, BuyBarber may ship the order in multiple shipments at its discretion.

2. Shipping Methods, Rates & Delivery Estimates

Orders ship via USPS, UPS, FedEx, or DHL. Shipping rates are calculated in USD at checkout.

Delivery estimates begin after shipment and are not guaranteed. Freight shipments may require

appointments or curbside delivery.

Risk of Loss

Title to products and the risk of loss pass to the customer when the shipment is tendered to the

carrier for delivery, except where otherwise required by applicable law. BuyBarber is responsible for

properly packaging and tendering shipments to the carrier but is not responsible for delays,

mishandling, or loss occurring while a shipment is in the carrier's possession, except as otherwise

required by law or where BuyBarber Shipping Protection has been purchased and applies.

3. Shipment Confirmation & Tracking

Customers receive an order confirmation followed by a shipping confirmation with tracking.

Tracking typically activates within 24 hours after carrier pickup.

Partial Shipments

Orders containing multiple products may be shipped in separate packages at BuyBarber's

discretion. Customers will receive separate tracking information as each shipment is dispatched.

4. Signature, Delivery Instructions & Address Changes

Signature confirmation is available upon customer request before shipment and may require an

additional fee depending on the carrier and destination. Address changes after shipment may not

be possible. Any carrier rerouting fees are the customer's responsibility.

Incorrect Shipping Information

Customers are solely responsible for providing accurate and complete shipping information.

BuyBarber is not responsible for delays, additional shipping charges, returned shipments, or lost

packages resulting from incorrect or incomplete shipping information provided by the customer.

5. Shipping Restrictions

Certain products may be subject to federal, state, provincial, or carrier shipping restrictions,

including hazardous materials, aerosols, batteries, flammable products, oversized items, shipments

to PO Boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, or destinations where air

transportation is restricted.

6. Damaged Shipments

Retain all packaging and notify BuyBarber within 3 business days with photographs of the

packaging and damaged products. Failure to retain the original packaging may limit BuyBarber's

ability to assist with carrier claims.

Inspection Upon Delivery

Customers should inspect all shipments immediately upon delivery. Any visible damage, shortages,

incorrect items, or shipping discrepancies should be reported to BuyBarber as soon as reasonably

possible. Delayed reporting may limit BuyBarber's ability to investigate or assist with claims

involving carriers or manufacturers.

Claim Resolution

Following review of the available information, BuyBarber will determine the most appropriate

resolution, which may include replacement, repair, carrier claim assistance, or another

commercially reasonable remedy, consistent with applicable law.

7. Lost Shipments

If tracking stops moving, contact BuyBarber so a carrier trace can be initiated. If the carrier confirms

loss, BuyBarber may replace the order (subject to availability) or issue an appropriate remedy.

BuyBarber Shipping Protection

Customers who purchase BuyBarber Shipping Protection during checkout may be eligible for

additional coverage in accordance with the BuyBarber Shipping Protection Terms and Conditions.

Shipping Protection applies only under the conditions described in that program and does not

replace or expand the carrier's obligations.

Carrier Claims

BuyBarber may assist customers with carrier investigations as a courtesy. Final determinations

regarding loss or damage occurring during transit may depend upon the carrier's investigation,

supporting documentation, and all available evidence.

8. Delays Beyond Our Control

Carrier delays, weather, peak-season congestion, and similar events are outside BuyBarber's

reasonable control.

Force Majeure

BuyBarber shall not be responsible for delays or failures in shipment resulting from events beyond

its reasonable control, including severe weather, natural disasters, labor disputes, transportation

interruptions, supplier shortages, governmental actions, cyber incidents, pandemics, or other force

majeure events.

9. Refused or Undeliverable Shipments

Refused or returned shipments may be refunded less actual outbound shipping costs where

applicable. Reshipments require additional shipping charges.

10. International Shipping (Canada)

Canadian orders ship DDU (Delivered Duties Unpaid). Customs duties, taxes, brokerage fees, and

import charges are the customer's responsibility.

Customs Compliance

Customers are responsible for complying with all applicable import laws, customs regulations, and

product restrictions applicable in the destination country. BuyBarber is not responsible for

shipments delayed, refused, confiscated, or destroyed by customs authorities.

11. No-Shipping Days

BuyBarber does not process or ship orders on U.S. national holidays.

12. Returns & Exchanges

Returns are governed by BuyBarber's Returns, Refunds & Exchanges Policy.

Fraud Prevention

To help protect customers and the business, BuyBarber reserves the right to delay, hold, verify, or

cancel shipments where fraud prevention procedures require additional review. Orders selected for

verification may require identity confirmation, payment verification, or additional documentation

before shipment. Verification procedures are intended solely to protect customers and BuyBarber

against unauthorized transactions and fraudulent activity.

Payment Disputes

Customers retain all rights provided under applicable law to dispute payment transactions.

BuyBarber reserves the right to contest unsupported disputes and rely upon shipping records,

warehouse documentation, carrier information, serial numbers, package weights, customer

communications, and other available evidence when responding to payment disputes. Where

fraudulent or deceptive conduct is supported by evidence, BuyBarber reserves all legal and

equitable remedies available under applicable law.

Effective Date

This Shipping & Delivery Policy is effective as of July 1, 2026, and supersedes all previous

versions published by BuyBarber.

13. Contact

BuyBarber.com

VGM Enterprises Inc.

Doing Business As The Barber Company

4700 Meadows Ln Ste 110

Las Vegas, NV 89107

Email: contact@buybarber.com

Phone: (702) 900-9972