Customer Care, Store Hours & How to Reach Us
We are always happy to help. Whether you have a question before placing an order or need assistance with an existing purchase, our customer care team is here to point you in the right direction.
How to Contact Us
Phone: 702-900-9972
Email: contact@buybarber.com
Website Chat: Available directly at BuyBarber.com
Customer service hours: Monday through Friday, 10:00 AM to 6:00 PM Pacific Time.
Messages received outside our regular business hours may be answered on the next business day.
Visit Our Las Vegas Store
BuyBarber / The Barber Company
4700 Meadows Ln
Las Vegas, NV 89107
If you live in Las Vegas or are visiting the area, we would be glad to welcome you in person.
What Can We Help With?
Product availability and recommendations
Clipper, trimmer, shaver, blade, and accessory questions
Compatibility questions
Order status and tracking
Shipping assistance
Returns and RMA questions
Damaged or incorrect order claims
Warranty guidance
Repair and sharpening services
Wholesale accounts
Local Las Vegas van delivery
General customer service
How to Help Us Help You Faster
For order questions, please have your order number available whenever possible.
For product questions, the brand, model number, or product name is especially helpful.
For shipping damage, wrong-item, missing-item, or return claims, we may ask for photographs, packaging details, shipping labels, or other documentation. Please keep all original packaging until your issue has been reviewed.
A Quick Note About Approvals
Our team is happy to review your request, but contacting customer service does not automatically approve a return, refund, replacement, warranty claim, Shipping Protection claim, or other adjustment.
We will always do our best to explain the applicable process and help you understand the next step.