Processing Times, Changes & Cancellations
We know you want your order moving quickly. Most BuyBarber orders are carefully processed and shipped by the next business day.
During weekends, holidays, major sales, unusually high order volume, or when an order requires additional verification, processing may take a little longer.
Before You Submit Your Order
Please review your shipping address, billing information, products, quantities, model or color selections, and contact information carefully before checkout.
Accurate information helps us process your order quickly and reduces the chance of delivery problems.
Need to Change an Order?
Contact us as soon as possible if you need to correct an address, change a product or quantity, or make another adjustment.
We will gladly try to help, but changes cannot be guaranteed once an order has entered processing, has been packed, has received a shipping label, or has been transferred to the carrier.
Order Cancellations
If you need to cancel an order, contact us as quickly as possible.
A cancellation request is not complete until BuyBarber confirms the cancellation.
If the order has already been processed or shipped, we may no longer be able to stop it. In that case, the order may need to follow our regular return process after delivery.
Order Verification
For your protection and ours, some orders may require additional verification before shipment.
This can happen with billing or payment questions, high-value orders, address discrepancies, unusual order activity, or requests from a payment processor.
If we need additional information, we may contact you before shipping the order. Promptly responding helps avoid unnecessary delays.
Order Confirmation & Tracking
After placing an order, you should receive an order confirmation.
Once your order ships, tracking information is generally sent by email.
Please allow up to approximately 24 hours for the carrier’s tracking system to begin showing movement after a shipping label is created.
A label being created does not always mean the carrier has already scanned or transported the package.
Product Availability
We work hard to keep our online inventory accurate, but occasionally an item may become unavailable after an order is placed.
If that happens, our team will contact you regarding the available options.
Need an Urgent Change?
Call 702-900-9972, email contact@buybarber.com, or use the website chat at BuyBarber.com.
Customer service hours are Monday through Friday, 10:00 AM to 6:00 PM Pacific Time.